Privacy Notice

This Privacy Notice (“Notice”) describes how we, Scendea, and our affiliates (collectively “Scendea,” “we,” “us,” “our”) collect, use, and share personal information. 


Who Is the Data Controller of Your Personal Information? 

Scendea is the "data controller" of your personal information for the purposes set out in this Notice. This means we determine how your personal information is used and processed for the purposes described in the "How do we use your personal information” section. 

In circumstances where Scendea acts on a third party's instructions (this means Scendea is acting as a "data processor"), that third party is the data controller of your personal information, and their privacy notice will apply to you instead of this one. 


What Personal Information Do We Collect About You & How We Collect It? 

  • Depending on the purpose for using your personal information, we collect and process your personal information, including: 

    (a) Basic information – your name, surname (including prefix or title), country or location; 

    (b) Contact information – information that enables us to contact you, e.g. your email, mailing address, and telephone number; 

    (c) Information collected automatically – information about your device and your usage of our websites, apps and systems, including your IP address, browser type, operating system, domain name, access times, and referring website addresses;  ription text goes here

  • (a) when you use our websites, apps and systems. 

    (b) when you get in touch to request for information or services, to provide support, or to provide feedback. 

    (c) when you are applying for a job 

  • a) from clients and third-party service providers. 

You may choose not to give us personal information when we ask you for it. If you decide not to give us your personal information, it may restrict our relationship with you. For example, we may not be able to provide you with our services or respond to communications from you via our website. 

If you provide any personal information relating to another person, you are responsible for ensuring that: 

a) this person is made aware of the information in this Notice; and 

b) this person has given you their permission to you sharing their personal information with us. 


How Do We Use Your Information? 

Scendea uses the information we collect for several purposes, mainly: 

  • To provide you with the services requested by you or your data controller. 

  • To communicate with you about Scendea services, newsletters, and promotional materials. 

  • To customize and improve your experience on our website. 

  • To communicate about career opportunities. 

  • For internal administrative purposes, including complaints resolution, troubleshooting of our website, data analysis, quality control, staff training, testing of new features, research, statistical and survey purposes, as well as managing our relationships. 

  • To ensure the security of our business and to prevent and detect fraud.


Why Are We Allowed to Collect and Use Your Personal Information? 

The table below sets out the purposes and its legal basis for which we can collect, use, and store your personal information: 


To Whom We Disclose Your Personal Information?

We will ensure that your personal information is processed in a manner that is compatible with the purposes under “How Do We Use Your Information”.  For the specified purposes, your personal information may be disclosed to the following parties on a need-to-know basis who operate as third-party data processors: 

  • Scendea Group of companies 

  • Appointed vendors, consultants, and/or any parties performing services for Scendea 

  • Law enforcement agencies, government, and regulatory bodies  

When we provide statistics that we gather from the Scendea website about visitors, customers, traffic patterns, and services, these statistics will not include any personal data that identifies individuals. 

If the special category of personal information (i.e. health conditions, racial or ethnic origin, political opinion, religious or philosophical beliefs, etc) is collected on our website at all, we will not transfer them to third parties or affiliates unless it is for the purpose of fulfilling your requests, servicing you, permitted by law or if you give your express consent.


Will We Transfer Your Personal Information Outside Your Home Country?

Your personal information may be processed both inside and outside of your home country by the parties specified above, subject always to contractual restrictions regarding confidentiality and security in line with applicable data protection laws and regulations.  


How Do We Keep Your Personal Information Secure? 

Scendea has implemented reasonable technical and organizational security measures to protect your personal information collected by Scendea against unauthorised access, misuse, loss, or destruction. 


How Long We Keep Your Information? 

We may keep your personal information for as long as necessary to fulfill the purpose(s) for which it is collected or as otherwise required to ensure compliance with applicable laws and regulations.  


What Are Your Privacy Rights & How Can You Exercise It? 

  • The right to access: You have the right to request from Scendea copies of your personal information or a description of the personal information categories we process or a description of the processing. 

  • The right to rectification: You have the right to request that Scendea correct any information you believe is inaccurate. You also have the right to request Scendea to complete the information you believe is incomplete. 

  • The right to erasure: You have the right to request that Scendea erase your personal information, under certain conditions. 

  • The right to restrict processing: You have the right to request that Scendea restrict the processing of your personal information, under certain conditions. 

  • The right to object to processing: You have the right to object to Scendea’s processing of your personal information that is based on legitimate interests, under certain conditions. 

  • The right to data portability: You have the right to request that Scendea transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

Promotional Emails

You may choose to provide us with your email address for the purpose of allowing us to send free newsletters, surveys, offers, and other promotional materials to you. You can stop receiving promotional emails by following the unsubscribe instructions in e-mails that you receive, or by contacting us at the address described below.  

Revocation of Consent

If you revoke your consent for the processing of personal information then we may no longer be able to provide you services. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity. You may revoke consent to processing (where such processing is based upon consent) by contacting us at the address described below. If we collect your personal information as part of our performance of client services, we will forward your revocation of consent to our client so that they can determine the appropriate response. 


How Will We Process Your Request? 

We will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the email address we have on file, or the date of your last correspondence with us.  

  • We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct, or delete personal information about you in our files. If you disagree with our response to your rights request, you may appeal the decision by contacting us. 

  • If you are a business, proof that you are a registered business entity under the applicable law and you are the Data Controller of the personal information relating to the Data Subject in concern. 

  • If we do not receive both pieces of information, the request will be denied. 

If you make a request, we have one month to respond to you. If Scendea will not be able to provide the requested information or make the change you request, you will be provided with reasons for such a decision. 

Under local law, you are also entitled to lodge a complaint with your local data protection authority. 


Where To Send Your Request or Obtain Information About Privacy at Scendea? 

Should you wish to request to exercise your privacy rights or obtain information about privacy at Scendea, please do not hesitate to contact us by using the following options: 

To exercise your privacy rights please complete the form below…

To obtain information about privacy at Scendea contact: Info@Scendea.com 

If you are not satisfied with our response and are in the European Union or the United Kingdom, you may have a right to lodge a complaint with your local supervisory authority. 


Web Tracking 

Our website uses Google Analytics, a web analytic service provided by Google, Inc. Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. 

The IP anonymization is active on our website. Google will use this information on behalf of the operator of our website for the purpose of evaluating your use of our website, compiling reports on website activity for the website operators, and providing them with other services relating to website activity and internet usage. The IP address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. 

We store the data generated by the Analytic Tools securely and do not share it with third parties except our group of companies and our service providers where necessary for the following purposes: 

  • for web hosting services for this website; and/or 

  • to gather non-personal data (using cookies) in order to evaluate the website’s effectiveness for online marketing activities and to measure statistical data. 

We use cookies in order to provide you with a user-friendly, safe, and effective website. By, default, the cookie settings on our website are set to "Necessary". If you continue, you consent to this. You may also customise cookies setting to allow or reject other cookies on our website such as “Functional cookies”, “Analytical cookies”, “Performance cookies”, “Advertisement cookies”, “other uncategorized cookies”. 

For information on disabling these cookies, please go to the privacy settings section within your browser. You can selectively disable the action of installing Google Analytics on your browser component of the opt-out provided by Google. To disable the action of Google Analytics, please refer to the link below: 

To opt out of being tracked by Google Analytics cookies you may go to http://tools.google.com/dlpage/gaoptout

How Are Social Media Plug-Ins Used On Our Websites? 

Our website uses the following social media plug-ins ("plug-ins") and for more information on the purpose and scope of data collection, processing, and use, please refer to the privacy statements by the Operator below: 

Twitter: https://twitter.com/privacy 

LinkedIn: https://www.linkedin.com/legal/privacy-policy 

Google: https://policies.google.com/privacy?hl=en-US 

By accepting the plug-in, the Operator receives the information that your browser has accessed our website. If you logged in to your account when you visited our website, the Operator can connect your visit to your account directly. If you interact with the plug-in, e.g. by clicking on the Facebook button or the Tweet button, the data will be transferred directly from your browser to the Operator and saved by the Operator. In addition, the information will be published on the relevant social network and will be visible to your contacts. If you do not want this data transferred to the Operators, you must log out of your respective account before you click on the plug-ins and activate them. 


Changes To This Notice  

We will only use personal information in the manner described in the Notice. However, and subject to any applicable consent requirements, or if required by law, we reserve the right to change the terms of this Notice at any time. Your continued use of our service or relationship with us after we post any modifications to the Notice on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified this Notice. 

Any changes to this Notice will be reflected on this page with a new effective date.  

Last Revised: 25th July 2024